TCR Training

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A two day programme for residential social care staff

Preamble
Health and social care workers are expected now to be more aware of the challenges they face when providing services to a diverse population. The diversity they will encounter can be any one or a combination of the following: culture, ethnicity, race, age, sexuality, gender, disability mental or physical, or religion. Addressing cultural and diversity issues in social care is important in terms of alleviating the misery of discrimination, oppression and exclusion, while actively promoting equity and culturally competent services (Martin and Vaughn 2007).

Furthermore, drawing on the Department of Health (2008) Putting People First, which asks for the transformation of adult social care through, access, prevention and early intervention, choice and control, and social capital. In so doing the personalisation of social care services should improve outcomes for individuals, carers and families, with people able to tailor their own support packages to meet their needs and so promote independence.

Aims
To enable the participants to:

• understand why it is necessary to address cultural and diversity issues in social care provision and delivery;
• discuss, clarify and understand cultural and diversity issues and their impact on the provision of a culturally competent workforce;
• be introduced to the employing authority's diversity policies;

Outcomes
To be able to provide effective services to a diverse user/client/carer population through:

• gaining information about, cultural and diversity issues so that they can provide culturally competent services:
• examining and understanding the requirements of  Codes of Practice for Employers and  the Codes of Practice for Social Care Workers(Published by the Social Care Council: London);
• Understanding their own employing authority's diversity policies.

Method
The teaching a learning will be through group work, buzz groups, discussions, plenary sessions and facilitator talk/lecture.

The group work will be established through ground rules for group relationships to create a safe environment, and facilitated to enable the participants to explore their own beliefs, values, practices and experiences.

Day one
Introduction, ground rules, perception exercise
Why address cultural and diversity issues
Group work and plenary session
Talk/lecture from facilitator: 'culture', 'diversity' followed by discussion.
Introduction of the employers diversity policies and the Codes of Practice from employers and employees from the General Social Care Council.
Followed by group work, discussion and plenary session.
Talk by facilitator 'Discrimination', 'inequality' followed by discussion

Day two
Cultural competence
Group work, plenary session.
Talk/lecture by facilitator

Meeting the needs of a diverse population.
How to improve the delivers of services to a diverse user/client and carer population
Talk/lecture by facilitator.

Evaluation.

References.
Department of Health (2008) Putting People First. London: DoH.

Martin, M and Vaughn, B (2007) Cultural Competence. Strategic Diversity and Inclusion Management Magazine pp. 31-36.

General Social Care Council (2001) Codes of Practice for Employers of Social Care workers and Codes of Practice for  Social Care Workers. London: General Social Care Council

Contact TCR for further information and quote price code: F.